Cookies & Tracking Policy
Effective: October 2026 · Compliant with India's DPDP Act, 2023 & Consumer Protection (E-Commerce) Rules, 2020 · Operated by FTFX TECH SOLUTIONS (OPC) PRIVATE LIMITED
1. Purpose & Overview
Orvessa (store.ftfxtechsolutions.com) is an autonomous tech deal discovery and price comparison engine operated by FTFX TECH SOLUTIONS (OPC) PRIVATE LIMITED. This policy details how we utilize browser cookies, HTML5 local storage, and affiliate attribution parameters.
2. Categories of Cookies We Use
A. Strictly Essential Cookies
Required for network routing, security firewalls, and service worker offline caching. These cannot be disabled.
B. Client Wishlist & Comparison Dock (HTML5 Local Storage)
Your shortlisted products, custom PC setup configurations, and recent searches are saved directly in your browser's local memory. This data never leaves your device unless you request an export.
C. Affiliate Partner Attribution Cookies
When you click on a deal and redirect to partner stores (such as Amazon India or ExtraPe merchants), an affiliate tag (e.g. associate ID) is attached to the outbound URL to credit Orvessa for referring the sale. The merchant sets their standard session cookie according to their own privacy policy.
3. How to Withdraw Consent or Adjust Preferences
Under Section 6(4) of the DPDP Act 2023, you hold the statutory right to withdraw cookie consent at any time:
- Click the Cookie Settings button at the bottom of any page on Orvessa to reopen the consent banner and select Reject Non-Essential.
- Clear cookies and site data via your browser settings.
4. Designated Grievance Redressal Officer
In accordance with Section 8(9) & Section 13 of the DPDP Act, 2023 and Rule 5(9) of the Consumer Protection (E-Commerce) Rules, 2020, inquiries and notices may be directed to our designated officer:
Designated Officer: Bhawana Sharma
Role: Data Protection & Grievance Officer
Entity: FTFX TECH SOLUTIONS (OPC) PRIVATE LIMITED
Address: Shop No. 159, Anand Garden, Near Railway Station, Gurgaon, Haryana 122001, India
Official Email(s): grievance@ftfxtechsolutions.com · legal@ftfxtechsolutions.com
Helpline: +91 85956 91335
All grievances are acknowledged within 48 hours and resolved within statutory timelines (maximum 30 days). Data Principals maintain the right to appeal unresolved complaints to the Data Protection Board of India (DPBI).